Originally Posted by stev32k
I'm not ready to give up on Hornady yet. Their customer service has been good so far. I agree that their working hours should take into account that most of their customers have to work during working hours. But is it refreshing to speak to a CS agent that actually speaks English.
The serious issues to me are the accuracy and stability of indexing and the primer feed system. If I can't get those two to work reliably I will sell the press take a loss and buy the Dillon 650. Small parts like springs & pawls can be replaced pretty quickly, but if the primer feed system is not reliable and the indexing cannot stay calibrated I have no use for the press.
That is what I did but the one I got rid of was the RCBS Pro2000. I have had the Dillon 650 for 2 years now and love it. Even my wife comment on how I sped my time reloading instead of currsing and trying to fix an ill enginered tool. Any of the Dillons are great, you get what you paid for except in POLITICS.