[polishshooter]

1952, I hear you...sending it back to the guys to fix it who were the SAME guys who MADE it that way in the FIRST place makes me uncomfortable too...make it RIGHT the first time!


And having qualified 'smiths in the REPAIR department (if they DO) to diagnose and perform warranty repairs while you have low or no skilled workers MAKING them in the first place, and poor "QC" in place to KEEP them from coming back seems like bad business...

It's kind of like cars, I do a LOT of driving in company cars, and cars wear and BREAK (but a LOT less than they used to!). I DREAD when a "new one" breaks "under warranty," because 90% of the time the leasing company makes me take it to the DEALER, where the repairs ALWAYS take longer, and many times are NOT done well....while OFF warranty, I can take it to anybody that will bill them, and I have a shop I TRUST, and it gets fixed quickly and RIGHT...