[ampaterry]

Wise words, BlackEagle -

Alas, many will look no deeper than the color of his skin - -

For today -

I make no secret of my utter contempt for the American Red Cross, which includes their politically correct subgroup ‘The Red Crescent’ which has eliminated ‘cross’ from their offices in some countries that find the cross to be offensive. This contempt is based upon several incidents in which this supposed ‘charity’ has sold items to the victims in disaster areas, or to newly released POW’s in the service.
I also make no secret of my displeasure with the Ford Motor Company. I was very happy with Ford products until we bought our first brand new one; a 1972 Ford F-100 pick up, which strained our budget to the maximum to pay for. This vehicle developed far too many problems to list here while still under warranty, and was completely rusted through scrap metal with only 65,000 miles on it when we finally got rid of it. Anyone can make a lemon, but Ford refused to stand behind their product and make it right, and we were NOT in any position to hire an attorney.

According to a study by the Research Institute, here's what businesses can expect from dissatisfied customers:

They will hear nothing from 96 percent of customers who receive rude or discourteous service. Each of these dissatisfied customers will tell his or her story to an average of nine other people.

Of those 4 percent who do voice their dissatisfaction, between 54 and 70 percent will use the organization's services again if the complaint is resolved. That percentage goes as high as 95 percent if the complaint is resolved quickly.

Sixty-eight percent of those who sever the relationship with the service organization do so because of the organization's indifference.

The Word of God tells us to deal with people honorably:
1 Peter 3:8-9 (KJV);
"Finally, be ye all of one mind, having compassion one of another, love as brethren, be pitiful, be courteous: Not rendering evil for evil, or railing for railing: but contrariwise blessing; knowing that ye are thereunto called, that ye should inherit a blessing."

May God bless each one of you -