I had the problem with a broken recoil spring on a CW9 that was 2 months old that Kahr would not take care of. I finally filed a complaint with the better business bureau a month ago. I just got an email from the BBB that Kahr refused to respond to their request.
I highly recommend that Kahr is not a stand up company and for those who are looking to buy you may want to go with a different company that takes care of problems. For me if a company blows off the BBB they are not a good company.