Re: Savage Customer Service - horrible
Welcome to the forum.
Sorry and a bit surprised to hear your problem, as Savage has some of the best customer service in the firearms industry. For example about a year ago a friend had an accuracy problem with one of their .22 LR Rifles. When it was returned to Savage, they first installed a new barrel, but such did not satisfactorily solve the problem. Then they hand selected a new rifle that printed a 10 shot one sub inch group at 100 yards (center to center, the two widest shots) and sent the replacement rifle and test target to the customer.
I am confident that Joe DeGrande, who heads their Customer Service Department, would not approve of what you state that you experienced. I suggest that you address and send a letter to him at Savage. I think that your problem will be solved.
Last edited by Hammerslagger; 06-18-2012 at 01:00 PM..