[soundguy]

i sent them an email on july 3rd about a damaged screw I found on my case trimmer.

I got a reply back that afternoon that they were sending me on.

I got it in the mail today.

I had no idea that federal owned rcbs. federal is on the envelope that the screw came in.

excelent customer service in my book! Will deffinately encourage me to continue buying more rcbs equipment