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Zane71464 · 08-13-2012, 08:31 AM

Other arms makers have a bit better cusomer service...(Henry for one), and the next time I'm looking at a new firearm to buy and it happens to be made by Ruger, I will
second think it out.
I have owned "several" and still do and alot of my $'s has gone to Ruger. If they are so busy they can't acknowledge thier customers a bit better, they need not re-organize thier
facilities, but evaluate their staff/employed people a bit better, IMO.

How could they send a firearm back with a packing list of "replaced parts" and have not touched the part(s) at all...too busy or just bad customer service?
I would guess, shoddy all away around.

08-13-2012, 08:31 AM	#5
Zane71464 Advanced Senior Member Join Date: Aug 2009 Location: Ohio NRA Member Contributor Posts: 5,408	Re: I know Ruger is a BUSY Arms maker, Other arms makers have a bit better cusomer service...(Henry for one), and the next time I'm looking at a new firearm to buy and it happens to be made by Ruger, I will second think it out. I have owned "several" and still do and alot of my $'s has gone to Ruger. If they are so busy they can't acknowledge thier customers a bit better, they need not re-organize thier facilities, but evaluate their staff/employed people a bit better, IMO. How could they send a firearm back with a packing list of "replaced parts" and have not touched the part(s) at all...too busy or just bad customer service? I would guess, shoddy all away around. __________________ Two Words; "Simple Man", song by Charlie Daniels sums up my thoughts on a "few things"! Last edited by Zane71464; 08-13-2012 at 08:33 AM..