Quote:
Originally Posted by Mr_Shamrock
I just called and am sending it in since they won't ship a hammer or trigger according to the rep. I have to pay the shipping and it will be 6-8 weeks before they can even look at it. It will be for sale as soon as it gets back. No more Taurus for this guy! I guess you get what you pay for - I knew I should have brought that Ruger home instead. Live and learn.
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I remember when 6-8 weeks was the warmup time for many repairs...in the USA...
we've gotten a bit spoiled over the years, we expect everything Right Now...
and that's why gun manufacturing is in the state its in now...
Many companies have figured out that they can Microsoft their customers...
send out crap and they'll suck it up...because only around 20% bother to send it back for repair...
50% will just do nothing more than kvetch on the internet, without bothering to make a return...
So when there is a problem, it is best to make 'em fix it...if everyone did it,
we'ed have better quality coming out...and far less repairs going in
The downside of Taurus is they are a Brazilian company, which means the repairs have to be bundled in bulk,
shipped, received, repaired in the order they come out of the large box, and then they sit & wait to be bulk-shipped back...
however, since Taurus just acquired Heritage Revolvers...they are planning a repair facility in the USA,
which should resolve the time issue as far as shipping overseas goes...
giving them more "Fast Food-like" repair times...
Not that the speed helps...I've sent in three Rugers, two Vaquero's took several trips back & forth until they were right,
then I promptly traded them off for Uberti's, which gave no problems at all...
Went thru a different issue with my 1022T, which wouldn't group worth a dang...Ruger said it was "Within Tolerances"...
If my old 1923 Marlin 37 can whoop it sideways at the range, you can't call it a Target Rifle...
the 1022T got traded for a 1981 Yamaha XS400...because I expect a "Target" rifle to shoot better than 2" groups @ 25 yards...
even needing a twin-carb job, it was still a better deal than a 1022T