[ampaterry]

No problems with Direct TV, but we have had problems with ATT and cancelation fees. By signing a two year contract, we got a lower monthly rate for the church phone. Due to lower income at the church, we decided to cancel the phone service and drop the dial-a-devotion we had there. ATT forced the church to pay cancelation fees that ammounted to the amount they had reduced the phone bill from the beginning of the contract to the time we cancelled it, or pay the reduced bill for the remainder of the contract. It was around $250, which was a real burden -
The church didn't have it, but Judy and I paid the bill so the church would not have a black mark on it's record.

In July, I got a reduced home ATT bill by bundling with our Direct TV here.
In august, we got the lower bill.
In September, the bill had gone back up, and when I called them they said the bundle did not "go through", and they would process the change again -
I sincerely hope I do not have the continuing trouble you did!!