NAA quality and customer service - The Firearms Forum

johnlives4christ · 11-01-2010, 04:27 PM

my second naa has been giving me some trouble. first the ball fell out of the dentent. then the mainspring broke. naa of course sent me the required parts and it was repaired without issue.

then, like always, i was dry firing while i watch tv, and the gun locked up. the cylinder would not rotate when the hammer was cocked back.

so i returned the gun and they replaced the cylinder, hammer, trigger and everything else inside the gun.

seems like pretty good customer service.

i probably dry fire the gun a couple hundred times a week. not every day but often. and i shoot it usually every time i go shooting at least one cylinder full.

RJay · 11-01-2010, 05:22 PM

I have always found NAA customer service to be excellent. Of course, I only have two of their products, a Guardian and a .22LR Mini. I hate to tell on myself, but the little mini was giving me problems and I took it apart, however, for once I could not get those little bitty parts back together, I called NAA and Lo and Behold, they had a recall in reference to the very issue. Needless to say I sent it back to them and it was returned is less than a week. good as new. On the Guardian I broke a part, I told them I broke it and was willing to pay for it, no problem. In a couple of days I had the part, free of charge. My kind of people.

johnlives4christ · 11-01-2010, 06:29 PM

i had previously disassembled the mini in question to smooth the trigger, it's a little pain to get back together, but i love a challenge.

i had another naa about a year ago, and i had the dentent fall out of the cylinder pin on that one also. i keep a spare on hand now for just such an occasion.

im thinking about trying to make a set of grips for it in the same shape as the old remington derringer

johnlives4christ · 11-05-2010, 06:51 AM

pocket heater

red14 · 11-05-2010, 07:46 AM

Their overall quality and customer service are outstanding. American made, lifetime warantee, simply the best.

carver · 11-05-2010, 08:10 AM

John, do you put fired cases in your rim fire pistol when dry fireing?

gdmoody · 11-05-2010, 10:36 AM

I was always told to NEVER dry fire any firearm.

old semperfi · 11-05-2010, 01:23 PM

sorry brother,i do not understand why anybody would dry fire a 22 that much,even if you had spent ammo it still will wear out pistol,snap caps would help but this is a little gun with small parts.it will not take that kind of abuse much without breaking.i have one in 22 mag and it has been my companion for twenty years or better and never failed. old semperfi

red14 · 11-05-2010, 01:29 PM

Quote:

Originally Posted by old semperfi

sorry brother,i do not understand why anybody would dry fire a 22 that much,even if you had spent ammo it still will wear out pistol,snap caps would help but this is a little gun with small parts.it will not take that kind of abuse much without breaking.i have one in 22 mag and it has been my companion for twenty years or better and never failed. old semperfi

Sounds like a ringing endorsement!

3/2 STA SS · 11-05-2010, 02:02 PM

I had a .22 mag like yours I believe and got rid of it when the front sight fell off while firing it. I found it to be too small and bought a kel tec .32. Sorry

Bill DeShivs · 11-05-2010, 02:06 PM

There isn't much metal there to withstand much dry firing.

johnlives4christ · 11-05-2010, 03:39 PM

NAA recommends that you remove the cylinder before dry firing, but i dont because the hammer spur does not contact any part of the cylinder or chamber. it snaps the hammer body against the frame, not the spur against the chamber edge or spur against the frame. Either of which would cause damage. hammer body against frame though will not cause any wear or damage.

johnlives4christ · 11-05-2010, 03:48 PM

i do not use empties or snap caps.

old semperfi you are probably right that dry firing such a tiny, finely made gun so much might wear the thing out. tiny springs and hands and ratchets and pins wear out. for every shot i probably dry fire 20.

so it's not dry firing as opposed to live firing that wears the gun out. just the act of working the action is detrimental to its longevity. i dont consider dry firing it abusive though, as it does not damage the firing pin, or the chambers. it only cycles the action.

like i said previously, i have had a broken main spring, and this time i had a problem with the cylinder not turning. i think either of these would have been caused equally as fast from either dry firing or live.

just because the gun is tiny doesnt mean im going to put it away and not play with it. it gets probably half the workout that my ruger single six does, even though it's 1/8 the size. it's still a 22, and 22's are still inexpensive to shoot so it gets at least a box every time i shoot it. normally i shoot and reload it until it gets too hot, then i shoot something else. then i do it again.

old semperfi · 11-06-2010, 09:41 PM

i keep my naa 22 mag either in my shirt pocket or pants pocket.i keep a 45 colt model 1911 usually is behind back if im wearing a jacket or a model 85 stainless taurus 38 special inside pants holster if no jacket.ya cant have too many guns on ya. old semperfi p.s. dont forget a good knife

johnlives4christ · 11-06-2010, 11:39 PM

i normally dont carry a knife other then an ordinary pocket knife.

i almost cant stand to carry the NAA in my pocket because i carry so much other stuff. i normally carry a hanky, pocket knife, keys and wallet. with 1 gun on my belt. theres no pockets left for a gun

johnlives4christ · 11-09-2010, 03:00 AM

i emailed NAA and explained my situation to the Mini Revolver master gunsmith. his reply was this

Any North American Arms mini-revolver should be able to take many a years of practical use. Weather its cycling the action or firing it ten times a day it should last a very long time. Even though it is not advised to dry fire the revolver as long as every thing is properly timed and lining up in its place there should be no lasting damage to the revolver. If your mini-revolver does see a lot of work you can always send the revolver back to the factory to have it “serviced” under the life time warranty.

Dustin

the "ten times a day" thing came in because i estimated that i dry fire it on average 10 times a day. sometimes i'll dry fire it a hundred times, but sometimes i wont dry fire it for a week. just depends.

Bill DeShivs · 11-09-2010, 03:43 AM

John,
It's a little bitty gun. Slamming the little hammer against the little frame does it no good at all- and there is no real reason to dry fire it.

johnlives4christ · 11-09-2010, 03:48 AM

i enjoy it is the reason i do it.

11-01-2010, 04:27 PM	#1
johnlives4christ Former Guest Join Date: Apr 2008 Location: Kentucky Posts: 3,828	NAA quality and customer service my second naa has been giving me some trouble. first the ball fell out of the dentent. then the mainspring broke. naa of course sent me the required parts and it was repaired without issue. then, like always, i was dry firing while i watch tv, and the gun locked up. the cylinder would not rotate when the hammer was cocked back. so i returned the gun and they replaced the cylinder, hammer, trigger and everything else inside the gun. seems like pretty good customer service. i probably dry fire the gun a couple hundred times a week. not every day but often. and i shoot it usually every time i go shooting at least one cylinder full. -->

11-01-2010, 05:22 PM	#2
RJay Advanced Senior Member Join Date: Feb 2004 Location: Arizona Posts: 3,485	Re: NAA quality and customer service I have always found NAA customer service to be excellent. Of course, I only have two of their products, a Guardian and a .22LR Mini. I hate to tell on myself, but the little mini was giving me problems and I took it apart, however, for once I could not get those little bitty parts back together, I called NAA and Lo and Behold, they had a recall in reference to the very issue. Needless to say I sent it back to them and it was returned is less than a week. good as new. On the Guardian I broke a part, I told them I broke it and was willing to pay for it, no problem. In a couple of days I had the part, free of charge. My kind of people. __________________ RonJames Last edited by RJay; 11-01-2010 at 05:23 PM..

11-01-2010, 06:29 PM	#3
johnlives4christ Former Guest Join Date: Apr 2008 Location: Kentucky Posts: 3,828	Re: NAA quality and customer service i had previously disassembled the mini in question to smooth the trigger, it's a little pain to get back together, but i love a challenge. i had another naa about a year ago, and i had the dentent fall out of the cylinder pin on that one also. i keep a spare on hand now for just such an occasion. im thinking about trying to make a set of grips for it in the same shape as the old remington derringer

11-05-2010, 06:51 AM	#4
johnlives4christ Former Guest Join Date: Apr 2008 Location: Kentucky Posts: 3,828	Re: NAA quality and customer service pocket heater Attached Images

11-05-2010, 07:46 AM	#5
red14 Advanced Senior Member Join Date: Aug 2009 Location: N FLA Posts: 3,913	Re: NAA quality and customer service Their overall quality and customer service are outstanding. American made, lifetime warantee, simply the best. __________________ I never argue, I state my opinion, and support my position.

11-05-2010, 08:10 AM	#6
carver TFF Moderator/Host Join Date: Jul 2008 Location: DAV, Deep in the Pineywoods of East Texas, just west of Shreveport, LA Contributor Posts: 11,221	Re: NAA quality and customer service John, do you put fired cases in your rim fire pistol when dry fireing? __________________ Y'all be safe now, ya hear! Lamentations Chapter 5: 1. Remember, O LORD, what is come upon us: consider, and behold our reproach. 2. Our inheritance is turned to strangers, our houses to aliens. 3. We are orphans and fatherless, our mothers [are] as widows. 5. Our necks [are] under persecution: we labour, [and] have no rest. 16. The crown is fallen [from] our head: woe unto us, that we have sinned! 21. Turn thou us unto thee, O LORD, and we shall be turned; renew our days as of old.

11-05-2010, 10:36 AM	#7
gdmoody Advanced Senior Member Join Date: Sep 2007 Location: Northeast Georgia Contributor Posts: 6,308	Re: NAA quality and customer service I was always told to NEVER dry fire any firearm. __________________ NRA Endowment Member GeorgiaCarry.Org Member Retired US Army Postal Worker Personally, I carry a gun because I'm too young to die and too old to take an ass whoopin'.....author unknown (but obviously brilliant)

11-05-2010, 01:23 PM	#8
old semperfi Advanced Senior Member Join Date: Aug 2009 Location: i live in southern indiana,old country boy at heart Posts: 1,506	Re: NAA quality and customer service sorry brother,i do not understand why anybody would dry fire a 22 that much,even if you had spent ammo it still will wear out pistol,snap caps would help but this is a little gun with small parts.it will not take that kind of abuse much without breaking.i have one in 22 mag and it has been my companion for twenty years or better and never failed. old semperfi

11-05-2010, 02:02 PM	#10
3/2 STA SS Advanced Senior Member Join Date: Aug 2010 Location: Tampa Bay Area, FL Posts: 1,435	Re: NAA quality and customer service I had a .22 mag like yours I believe and got rid of it when the front sight fell off while firing it. I found it to be too small and bought a kel tec .32. Sorry

11-05-2010, 02:06 PM	#11
Bill DeShivs Advanced Senior Member Join Date: Apr 2006 Contributor Posts: 1,467	Re: NAA quality and customer service There isn't much metal there to withstand much dry firing. __________________ Bill DeShivs www.billdeshivs.com

11-05-2010, 03:39 PM	#12
johnlives4christ Former Guest Join Date: Apr 2008 Location: Kentucky Posts: 3,828	Re: NAA quality and customer service NAA recommends that you remove the cylinder before dry firing, but i dont because the hammer spur does not contact any part of the cylinder or chamber. it snaps the hammer body against the frame, not the spur against the chamber edge or spur against the frame. Either of which would cause damage. hammer body against frame though will not cause any wear or damage. Attached Images

11-05-2010, 03:48 PM	#13
johnlives4christ Former Guest Join Date: Apr 2008 Location: Kentucky Posts: 3,828	Re: NAA quality and customer service i do not use empties or snap caps. old semperfi you are probably right that dry firing such a tiny, finely made gun so much might wear the thing out. tiny springs and hands and ratchets and pins wear out. for every shot i probably dry fire 20. so it's not dry firing as opposed to live firing that wears the gun out. just the act of working the action is detrimental to its longevity. i dont consider dry firing it abusive though, as it does not damage the firing pin, or the chambers. it only cycles the action. like i said previously, i have had a broken main spring, and this time i had a problem with the cylinder not turning. i think either of these would have been caused equally as fast from either dry firing or live. just because the gun is tiny doesnt mean im going to put it away and not play with it. it gets probably half the workout that my ruger single six does, even though it's 1/8 the size. it's still a 22, and 22's are still inexpensive to shoot so it gets at least a box every time i shoot it. normally i shoot and reload it until it gets too hot, then i shoot something else. then i do it again.

11-06-2010, 09:41 PM	#14
old semperfi Advanced Senior Member Join Date: Aug 2009 Location: i live in southern indiana,old country boy at heart Posts: 1,506	Re: NAA quality and customer service i keep my naa 22 mag either in my shirt pocket or pants pocket.i keep a 45 colt model 1911 usually is behind back if im wearing a jacket or a model 85 stainless taurus 38 special inside pants holster if no jacket.ya cant have too many guns on ya. old semperfi p.s. dont forget a good knife

11-06-2010, 11:39 PM	#15
johnlives4christ Former Guest Join Date: Apr 2008 Location: Kentucky Posts: 3,828	Re: NAA quality and customer service i normally dont carry a knife other then an ordinary pocket knife. i almost cant stand to carry the NAA in my pocket because i carry so much other stuff. i normally carry a hanky, pocket knife, keys and wallet. with 1 gun on my belt. theres no pockets left for a gun

11-09-2010, 03:00 AM	#16
johnlives4christ Former Guest Join Date: Apr 2008 Location: Kentucky Posts: 3,828	Re: NAA quality and customer service i emailed NAA and explained my situation to the Mini Revolver master gunsmith. his reply was this Any North American Arms mini-revolver should be able to take many a years of practical use. Weather its cycling the action or firing it ten times a day it should last a very long time. Even though it is not advised to dry fire the revolver as long as every thing is properly timed and lining up in its place there should be no lasting damage to the revolver. If your mini-revolver does see a lot of work you can always send the revolver back to the factory to have it “serviced” under the life time warranty. Dustin the "ten times a day" thing came in because i estimated that i dry fire it on average 10 times a day. sometimes i'll dry fire it a hundred times, but sometimes i wont dry fire it for a week. just depends. Last edited by johnlives4christ; 11-09-2010 at 03:02 AM..

11-09-2010, 03:43 AM	#17
Bill DeShivs Advanced Senior Member Join Date: Apr 2006 Contributor Posts: 1,467	Re: NAA quality and customer service John, It's a little bitty gun. Slamming the little hammer against the little frame does it no good at all- and there is no real reason to dry fire it. __________________ Bill DeShivs www.billdeshivs.com

11-09-2010, 03:48 AM	#18
johnlives4christ Former Guest Join Date: Apr 2008 Location: Kentucky Posts: 3,828	Re: NAA quality and customer service i enjoy it is the reason i do it.