Re: Not Happy with Ed Brown
KC, your issue is with UPS, and your local dealer, not Ed Brown!
Had you bought a Wilson, you likely would have paid equivalent freight, for a 'tune up', down the road, and, I'm just guessing, the Brown pistol,'ran like a race horse' right outa the box; the 'cosmetic defect',of which you speak, surely was visible before your purchase, and, was it me, would have been the burden of the seller, not my own!
Ed Brown, and family, build some of the finest 1911 pattern firearms on the planet, and totally stand behind them, as to fit and function; to first buy a gun, and then quarrel about appearance, is more an issue of 'buyer remorse', than anything else.
Brown "fixed" your perceived problem, even though it obviously existed before your purchase, at no charge, and in a timely manner (3 day turnaround); should they also set UPS rates, simply for the convenience of 'blind' buyers of their product?
I doubt that Colt, Smith and Wesson, or even Ruger would have done as much, for you, and damned sure, not as quickly!
Who really owns this problem???
Don't start no s**t and there won't be none, Terry