BlueTic: Bummer! - The Firearms Forum

armedandsafe · 11-15-2003, 06:23 PM

When we first opened the package containing the multi-mill last week, we thought the cover over the geartrain had been broken. Upon closer examination today, it turns out the frame that holds the greatrain and the motor is bent, too. So, we are going to have to take it back to the post office and start the nonsense to get it returned/fixed/replaced. Shouldn't take more than 6 weeks to fill out the paperwork, I'm guessing.

Pops

gamachinist · 11-15-2003, 11:39 PM

Sorry to hear about that Pops!
Robert.

armedandsafe · 11-17-2003, 08:46 PM

Took it down to USPO today, and got the answer I expected. Because HarborFreight had not insured the shipment, PO wouldn't even look at it. I sent an advisory email to HF last night saying what had happened and that I would take it to PO today. Received an email back first thing this morning asking if I wanted the return authorization to read replace or refund.

That is pretty good service. I asked for replacement.

Pops

stash247 · 11-18-2003, 01:31 AM

Might ask 'em to mark the next one "FRAGILE-PLEASE THROW UNDERHAND"
Some of them postal workers kin even read!

Xracer · 11-18-2003, 07:42 AM

....and be sure to mark it:

PLEASE DO NOT FOLD, BEND, SPINDLE, OR MUTILATE

and:

RUB, DON'T BLOT

FN_Project90 · 11-18-2003, 12:31 PM

UPS is the worst. They managed to break many things shipped to me.

armedandsafe · 11-18-2003, 04:40 PM

Sent an email yesterday noonish to HarborFreight asking for RMA and describing the damage. Received today, noonish, saying the RMA label is in the mail.

Pops

Smokin Guns · 11-18-2003, 07:07 PM

Sorry ya got ta go through this kind'a hassle Pops!...

stash247 · 11-18-2003, 08:57 PM

Give some thought to returning it, FEDEX, so Harbor Freight will have something to inspect; USPS already has a stake in this!

armedandsafe · 11-18-2003, 10:36 PM

I thought about that, but I understand the RMA specifies how it must go.

Pops

FN_Project90 · 11-19-2003, 12:59 AM

I am glad it seems to be working itself out with out an extreneous effort on your part.

11-15-2003, 06:23 PM	#1
armedandsafe Former Guest Join Date: Dec 2002 Location: Moses Lake, WA Posts: 10,344	BlueTic: Bummer! When we first opened the package containing the multi-mill last week, we thought the cover over the geartrain had been broken. Upon closer examination today, it turns out the frame that holds the greatrain and the motor is bent, too. So, we are going to have to take it back to the post office and start the nonsense to get it returned/fixed/replaced. Shouldn't take more than 6 weeks to fill out the paperwork, I'm guessing. Pops -->

11-18-2003, 01:31 AM	#4
stash247 Advanced Senior Member Join Date: Oct 2003 Location: Central Texas Posts: 2,815	Might ask 'em to mark the next one "FRAGILE-PLEASE THROW UNDERHAND" Some of them postal workers kin even read! __________________ Don't start no s**t and there won't be none, Terry

11-18-2003, 12:31 PM	#6
FN_Project90 Senior Member Join Date: Jun 2003 Location: Atlanta, GA, USA Posts: 803	UPS is the worst. They managed to break many things shipped to me. __________________ Things n' Stuff

11-18-2003, 07:07 PM	#8
Smokin Guns Advanced Senior Member Join Date: Jul 2002 Location: "Gun Culture Members Clubhouse"... Posts: 4,463	Sorry ya got ta go through this kind'a hassle Pops!... __________________

11-18-2003, 08:57 PM	#9
stash247 Advanced Senior Member Join Date: Oct 2003 Location: Central Texas Posts: 2,815	Give some thought to returning it, FEDEX, so Harbor Freight will have something to inspect; USPS already has a stake in this! __________________ Don't start no s**t and there won't be none, Terry

11-15-2003, 11:39 PM	#2
gamachinist V.I.P. Member Join Date: Jul 2003 Location: Locust Grove GA Posts: 213	Sorry to hear about that Pops! Robert.

11-17-2003, 08:46 PM	#3
armedandsafe Former Guest Join Date: Dec 2002 Location: Moses Lake, WA Posts: 10,344	Took it down to USPO today, and got the answer I expected. Because HarborFreight had not insured the shipment, PO wouldn't even look at it. I sent an advisory email to HF last night saying what had happened and that I would take it to PO today. Received an email back first thing this morning asking if I wanted the return authorization to read replace or refund. That is pretty good service. I asked for replacement. Pops

11-18-2003, 07:42 AM	#5
Xracer TFF Admin Staff Mediator Join Date: Feb 2001 Location: Minn-eeee-sota, ya, sure, you bet! Posts: 9,144	....and be sure to mark it: PLEASE DO NOT FOLD, BEND, SPINDLE, OR MUTILATE and: RUB, DON'T BLOT

11-18-2003, 04:40 PM	#7
armedandsafe Former Guest Join Date: Dec 2002 Location: Moses Lake, WA Posts: 10,344	Sent an email yesterday noonish to HarborFreight asking for RMA and describing the damage. Received today, noonish, saying the RMA label is in the mail. Pops

11-18-2003, 10:36 PM	#10
armedandsafe Former Guest Join Date: Dec 2002 Location: Moses Lake, WA Posts: 10,344	I thought about that, but I understand the RMA specifies how it must go. Pops

11-19-2003, 12:59 AM	#11
FN_Project90 Senior Member Join Date: Jun 2003 Location: Atlanta, GA, USA Posts: 803	I am glad it seems to be working itself out with out an extreneous effort on your part. __________________ Things n' Stuff