I am a Marlin owner and have been since 1939. My favorite of the five levers I have is a Marlin 39, which I have shot all my life, many thousands of rounds. It was my first repeater given me by my Dad shortly before WWII began.....
You should call them at 203-239-5621 [Note the 800 number on the web page]
to ascertain where they would be doing the repair. They are now owned by Remington, since mid-year last year, but I think their main operation is still in New Haven. The web page indicates sending to New Haven but you should check to be sure
I have sent items back several times over the past fifty years and have ALWAYS included a very detailed letter of explanation as to the problem and what one might want done, if anything other than straight repairs, i.e., new sights, etc. If it is a warranty repair or a part failure, there might not be a charge.....
I hope this is a help, 9.
For you guidance, here is a copy of their web page WRT REPAIRS:
1. If you wish to return a gun to the factory, be sure to follow these instructions.
2. Minimum Service Charges
- Be absolutely certain the firearm is not loaded prior to mailing.
- Pack the firearm carefully. Use ample cushioning material and a sturdy outer cardboard box. Do not ship in a special container that you want returned.
- Accessories such as scopes, scope mounts, gun cases, quick detach type swivels, sling straps, etc., should be removed prior to returning the firearm.
- Attach a complete letter of information to the outside of the package. The letter should describe the model number, serial number, description of the damage or problem, and under what conditions the difficulty occurs.
- Clearly mark your return address on the outside of the box and your accompanying letter.
- If the firearm is not covered by warranty, we will supply an estimate of the repair cost before proceeding with the work. Repairs will be made upon receipt of your check or money order. If repairs are not possible, the gun will be returned.
- Please do not ship ammunition to the factory.
- Ship your firearm via U.P.S. or insured Parcel Post. Shipment must be prepaid and addressed to:
100 KENNA DRIVE
NORTH HAVEN, CT 06473
If you return a non-warranty firearm to the factory for repair, rebluing, or wood refinishing, use the following list as a guide to estimate repair charges:
NOTE - Prices do not include return postage and handling.
Bolt Action and Autoloading Rimfire Rifles and Bolt Action Shotguns:
Lever Action Rifles and Autoloading Centerfire Rifles:
- Labor-Repair (parts extra) - $30.00 and up
- Bluing - $60.00 and up
- Wood Refinishing - $40.00 and up
3. Discontinued Models
- Labor-Repair (parts extra) - $45.00 and up
- Bluing - $125.00 and up
- Wood Refinishing - $65.00 and up
We can no longer service some discontinued and older models. Models 336 and 39A's that are more than 50 years old and semi auto 22's more than 30 years old cannot be serviced by Marlin. Please write or call the Marlin Service Department with the model and serial number of your firearm if you have any question regarding serviceability.