go Hornady

Discussion in 'The Ammo & Reloading Forum' started by raysmithson1, Nov 24, 2011.

  1. raysmithson1

    raysmithson1 Member

    Joined:
    Apr 22, 2010
    Messages:
    65
    Location:
    Monterey ca. we call it paradise
    so on Sunday I did the impossible ,bent the primer guide on my L n L , hornady ,, pissed as I was, it was my fault, called on Monday at 7:00 AM lady never said anything but what parts do you need,,, I told her she said they will be mailed that day ,,, no price no questions ,,, well wed 11:00 1st class mail,, the parts are here ,,,, now that is unprecedented ,,, move over blue , the big red one is taking over
  2. 312shooter

    312shooter Active Member

    Joined:
    Mar 17, 2008
    Messages:
    1,268
    Location:
    Las Vegas NV
    My thoughts exactly, yes Dillon has been that way for years but give credit to Hornady, they paid attention to what matters to reloaders and provide great service and products as a result..
  3. Dennis C

    Dennis C New Member

    Joined:
    Oct 5, 2009
    Messages:
    789
    Location:
    South Dakota
    Great to know, since I am decided on them for my first press!
  4. dbach

    dbach Member

    Joined:
    Jul 31, 2011
    Messages:
    234
    Location:
    Trinity, TX
    RCBS is the same way. A replacement part is sent right out. They don't care if you broke it or it failed due to some sort of defect, the part is replaced cost free. I don't even call, I send a description via e-mail. Never a problem. I have offered to pay for the replaced parts ... they ignore it and send the part out.
  5. Caneman

    Caneman Active Member

    Joined:
    Oct 22, 2010
    Messages:
    1,455
    same experience with Rhed and Green... no questions asked and they sent the parts at no charge... the dillon Smurfs having nothing over us now!
  6. Waldog

    Waldog Member

    Joined:
    Jun 7, 2007
    Messages:
    172
    To be fair, Dillon set the standard!! Now other manufacturers are following suit.
    Love my two LNL's!!!!
  7. V509

    V509 Member

    Joined:
    Jun 18, 2011
    Messages:
    274
    Location:
    Buckeye State
    Hornady has backed their product for longer than the 30 years I have been using their product... dillon has always been very vocal.
  8. reynolds357

    reynolds357 Former Guest

    Joined:
    Oct 24, 2011
    Messages:
    707
    Location:
    Georgia
    My only dealing with Hornaday, they not only sent me a replacement for the broken part, they sent me spares.
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