Hornady Customer Service..Tops!

Discussion in 'Feedback Forum' started by Clipper, Jun 13, 2016.

  1. Clipper

    Clipper Well-Known Member

    Mar 21, 2010
    Amarillo, TX
    IMG_1124.JPG Had a glitch in my .40 S&W die set. The very last of a batch of 100 put the squash on my de-capping pin and shaft. I dropped a note to Hornady Customer service, got a quick response, sent photos (the one shown here) and the parts are on the way! I have had to call RCBS for a couple of items, Dillon for a few, and now Hornady. All are tops in my book..
  2. soundguy

    soundguy Well-Known Member

    May 8, 2012
    I've only had to call rcbs, and as you say, these manufacturers are tops

  3. howlnmad

    howlnmad Well-Known Member Supporting Member

    Nov 26, 2008
    Harriman, Tn
    I'm glad to hear that they're stepping up their game. It wasn't but a few years ago that their CS was getting a bad rap.
    dbcooper likes this.
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