Midway USA service!

Discussion in 'Feedback Forum' started by mjpchief, Sep 25, 2008.

  1. mjpchief

    mjpchief Member

    Joined:
    Jan 19, 2008
    Messages:
    125
    Yesterday Sept. 24, I ordered a spare magazine for my Ruger LCP from Midway USA. They told me that it would take 7-10 days to arrive at my mailbox. Walked out to my mailbox this morning (Sept. 25) at 11:00am and the magazine was in the box. Talk about good service.

    It's good to know that there is still someone out there doing business that gives that good of service to their customers.

    Way to go MIDWAY USA!!!
  2. sewerman

    sewerman New Member

    Joined:
    Jan 22, 2007
    Messages:
    231
    Location:
    hurricane ally florida
    busted my carbon fiber tipton .17cal cleaning rod 31 dec 08.

    called midway usa immediately.

    even though i spoke with a warehouse worker he was able to verifly my date of purchase by my customer #. i had owned the rod for just over two years.
    eric said, pack it up and sent it in for a full replacement.
    yesterday i got an email saying my rod would be here on the 15 jan 09.

    midway has always treated me right and that is why l'm buying my reloading equipment from midway. customer service is #1. :)
  3. Ratel

    Ratel New Member

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    Jul 17, 2008
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    I had a large order that included a Mec-Gar magazine for my Hi-Power. The box got broken in transit and the magazine was not in it. I called Midway and they said they'd handle the claims and would send me a replacement. I had it in two days. Great service every time.
  4. Suwannee Tim

    Suwannee Tim New Member

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    2,227
    I have done a lot of business with Midway. I have had several issues, mostly related to UPS tearing up the packages. Midway has always resolved the problem to my complete satisfaction.
  5. pawn

    pawn Active Member

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    Crossville, TN
    Midway is aces in my book!!! :D
  6. USMCSpeedy

    USMCSpeedy Member

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    Location:
    Minnesota
    Many orders with Midway and have yet to have a bad expirience.
  7. Crpdeth

    Crpdeth Active Member

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    I ordered a couple pieces of casting equip over the holiday weekend and wondered why I never received an email verification... I think it was because they "emailed" the equipment to my mail box... It was that fast! :D

    Good on ya, Midway USA!


    Crpdeth
  8. Bobitis

    Bobitis Guest

    I've had many problems w/Midway.

    Looks like it's just me.?
  9. Tony22-250

    Tony22-250 New Member

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    Location:
    Snellville, GA
    i have not purchased any thing from midway usa but i will now that i hear good reviews!!!
  10. mjpchief

    mjpchief Member

    Joined:
    Jan 19, 2008
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    125
    Ordered a magazine release for one of my 10-22's last Thursday and recieved it Sat. Still one of the best places to do business that I know of.
  11. Snakedriver

    Snakedriver New Member

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    1,217
    Location:
    SW. Florida
    Midway is great and has done very good jobs on my orders except when they don't have something I need "in-stock" at the time when they ship the rest of the items in my order. They'll happily charge me for another shipping charge as many times as it takes to complete my order. At Sportsman's Guide for instance, you are charged one very reasonable shipping charge, one time and it doesn't matter how many times they have to ship things to you until your order is complete, AND I think their prices on ammo and acc's. is better than Midway's. Sometimes I don't have much of a choice but to use Midway because they carry many more items than any of the other places, so I just try and be sure that everything is "in-stock" on my order before I place it. If you follow that guideline you'll be fine with them. :)

    P.S.: They also have a small order charge of $3.00 in addition to shipping charges if your order is less than $25.
    Last edited: Jun 15, 2009
  12. Insulation Tim

    Insulation Tim Well-Known Member Supporting Member

    Joined:
    Oct 29, 2008
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    2,552
    Location:
    Ohio
    I just ordered the Lyman 49th Edition Reloading Guide and it arrived in about 3 days. I had requested "Printed Bound Material" shipping rates to keep the cost down and it arrived about 10 days before I thought that it would.

    First class service.

    Their printed catalog is mind-boggling.
  13. Dale B

    Dale B New Member

    Joined:
    Apr 19, 2009
    Messages:
    3
    Location:
    St. Louis MO
    Hello, ordered a re-coil pad Friday afternoon, at front door Saturday afternoon. Somebody from Midway must of drove it overnight to my house, man that was fast.:D

    Dale B.
  14. kingchip

    kingchip New Member

    Joined:
    Jul 2, 2009
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    541
    Location:
    Marble Falls, Texas
    I have to share my experience. I ordered some bullets, a Perfect Powder Measure, and some dies from Midway. They all got here fast, but I wondered why my Lee and Lyman books had not got here yet. Searched my card for the charge, but found nothing. Finally looked on the Midway site and sure enough, there they sat, in the wishlist section. I forgot to actually place the order.
  15. trex1310

    trex1310 New Member

    Joined:
    Apr 11, 2009
    Messages:
    72
    Location:
    Mobile, AL
    I've bought a lot of stuff from Miday and have never had a problem. Fast, fast
    delivery. Great company to do business with.
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