My Ruger came back from repairs worse.

Discussion in 'Feedback Forum' started by LyleLovett666, Apr 23, 2012.

  1. LyleLovett666

    LyleLovett666 Former Guest

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    I know in my case the shooter is not the problem.Shot my soon to be brother in law's xd in 9mm and.45 and never had a problem.Also my stbbil is a lifelong(32yrs)shooter and had all the same problems that I did with the gun both before and after the repair.
  2. LyleLovett666

    LyleLovett666 Former Guest

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    So this is rugers current line.The problem was caused by my after market mag.According to them they have fired 200 rounds of various brands through my gun and have detected no problems other than my AM mag.Total BS.The gun had FTEs no matter what mag I used .They also neglected to tell me that they have already shipped it back to me and have provided no shipping info what so ever nor did they offer any.ruger is a clown outfit IMO.From the research I have done the company was once very credible,but seem to have grown too much to care what they are selling the consumer.Seems to me they just didn't want to admit they had sold a lemon and would come up with any cheap excuse rather than the truth.Buyer beware.
    Last edited: May 9, 2012
  3. todd51

    todd51 Well-Known Member Supporting Member

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    I'm sorry to hear you are not satisfied with Ruger. I have six Rugers now but have traded some others over the years. I have had occasion to send two of them back to Ruger for repair. The first was a New Model Blackhawk in .45 Colt that I picked up used because the previous owner had taken a file to the front sight so he could fast draw it. All he did was ruin a great gun. Ruger replaced the barrel and I got back what looked like a NIB Blackhawk. That was a while back the the price was $75.00. I had to send my LCR in for warranty work and it too was returned in three weeks like new. I can't sing the praises of Ruger guns or repair work high enough. I think your experience is the exception rather than the rule. If I were you I would contact them again and tell them you are still having the same problem.
  4. LyleLovett666

    LyleLovett666 Former Guest

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    A mag full of shullbit is what I'm getting from ruger.
  5. jack404

    jack404 Former Guest

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    sadly that may be a person and on down not the company

    they teach this save money at any cost including blaming the client where possible and returning the thing with a pile of horse hockey, i caught baretta at it a couple time but its always been new middle managers trying to make a name and screwing the companys rep with me and other smaller dealers in the process ,

    (Baretta here is a big player and handles many other companies weapons )

    i like em but had to go over the idiots heads to get things sorted a couple times ..

    write a email to the HQ

    put a link to here , state your case cold and clean , state in plain english your very upset , but keep it polite so they have no reason to dump your letter

    make a video of your problem , post it to youtube or live leak

    attach the link to the email and send that

    ( if you create a few thousand hits on the YT pic they'll respond if the numbers are there alone .. )


    sarcasm of a product and brand works better than spite .. focus on the service side ..

    good luck eh ..
    Last edited: May 10, 2012
  6. Jim K

    Jim K New Member

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    Gee, it is sort of nice (in a bad way) to hear a rant about how bad a Ruger is. Usually, that kind of fuming hatred is directed at S&W for real or fictional problems and Ruger is held up as total perfection.

    Jim
  7. LyleLovett666

    LyleLovett666 Former Guest

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    The gun arrived yesterday and still no email about shipping info.I had planned to go to the range this weekend but work has put the kibosh on that,so next week will be the day I get to find out if they have fixed it or not.I have very little faith in the ruger company at this point.I just want my SA sub comp at this point.
  8. gvw3

    gvw3 Well-Known Member Supporting Member

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    Be sure to post back when you test the gun.
  9. Zane71464

    Zane71464 Well-Known Member

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    I hate to quote myself but,
    I got my Ruger Single Ten back for repair of the Pawl as it had worn (8 month's old) and the "repair ticket" said;
    Replaced - Pawl
    Replaced - Front Sights (had a scratch on the front, which
    was nice of them to have replaced.)

    Got it out and it didnt look as though the Pawl had been touched???
    And in fact, it had'nt!
    The cylinder, with loading gate open, would spin "both"
    ways. Clock-wise and Counter Clock-wise.

    I Called Ruger back yesterday and explained the
    "situation" and they sent me a pre-paid postage lable,
    via-email, to send it back to them for repair......
    Just thought I'd share. :confused:
  10. LyleLovett666

    LyleLovett666 Former Guest

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    So I got the ruger back a few weeks ago and just got to the range over the weekend.The star of the show was my new XDSC9,which functioned perfectly through 250 rounds and is one helluva piece.I brought the the ruger along to check if the problem was actually fixed and put two mags through it flawlessly.Went back to shooting the XD and then decided to put one more mag through the p95.This time the gun jammed on every other round.Not really sure what to do what to do at this point.I think a few more mags through it and if the problem persists contact ruger once again and request a new weapon.Do they do that with problem weapons?
  11. jack404

    jack404 Former Guest

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    i've known them to replace rifles , never knew a ruger pistol to go back except one and the owner was yeeeeeeeesh a gun store owners nightmare client ..

    i posted about your mag's in the other thread , let's not write your P95 off yet

    theres a step way to diagnose problems , let's do this by the numbers and see what others have missed

    if your up for it ( its slow and a pain in the butt but should find any fault )
  12. LyleLovett666

    LyleLovett666 Former Guest

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    Anything just to get thething in working order,though I should tell you that I'm new to guns so if it comes to disassembly...
  13. jack404

    jack404 Former Guest

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    i know .. we'll take it easy , simple break down should suffice no removing extractors etc just check the mech and a wipe test , on the other thread..
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