Optics Planet

Discussion in 'Feedback Forum' started by Airdale, May 30, 2012.

  1. Airdale

    Airdale Member

    Joined:
    Mar 31, 2009
    Messages:
    945
    Location:
    N.W. Arkansas
    I ordered a two piece scope base and a Phat torque screwdriver and their site kept telling me that I had a invalid CC#. So I called the 800 number. To my surprise the guy that answered was very upbeat and helpful. He had my order ready to go in record time! He thanked me for calling and informing him of the Credit card problem and gave me an extra 5% off for my trouble. Oh yeah, no shipping charges.

    I will have no trouble ordering my scope from this outfit.
  2. BETH

    BETH Well-Known Member

    Joined:
    Jul 10, 2009
    Messages:
    6,887
    Location:
    naugatuck,Ct.
    well that was very nice
  3. armoredman

    armoredman New Member

    Joined:
    Sep 5, 2011
    Messages:
    1,437
    Location:
    Proud to be in Arizona
    Glad they got that one right.
    Last edited: May 30, 2012
  4. Clipper

    Clipper Active Member

    Joined:
    Mar 21, 2010
    Messages:
    704
    Location:
    Amarillo, TX
    I found Optics Planet customer service to be top notch when I ordered Crimson Trace grips for my little Colt Officer's Clone. Great service, quality company!
  5. cpttango30

    cpttango30 Guest

    I have ordered a few things from Optics Planet. Great people to do business with.
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