The following is the email I sent to Remington. It is self explanatory. Some weeks ago I submitted the required documents to receive your rebate. Two UPCs from Golden Saber HP boxes, two UPCs from 9mm boxes, and a invoice from Midway USA documenting my recent purchases. A total of $18 was to be rebated. I just received a letter stating I failed to satisfy the requirements, to resubmit. This is nonsense! Over the past several months my wife and I have used 15 - 20 boxes of your ammo a month thru 6 different firearms. When the current supply of Remington is exhausted I will be replacing with a different brand. I will be sharing this experience with the readers of several firearm forums and gun ranges I frequent. $18 is a trivial amount but it's the principle.