SCANNER HELP

Discussion in 'General Discussion' started by BETH, Feb 7, 2011.

  1. BETH

    BETH Well-Known Member

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    i have an all in one printer (wireless) printer works fine i want to scan some documents to computer (never used scanner) and getting a message not connected, if printer is connected isn't scanner?:eek:
  2. woolleyworm

    woolleyworm Active Member

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    what system are you using? Win98, Vista, Win 7 ? Is this a new unit that replaced an older one? Is there any way you can try it via USB port? Also, what brand/model of scanner?
    Last edited: Feb 7, 2011
  3. Zane71464

    Zane71464 Well-Known Member

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    Beth, I have the all-in-one printer but it isnt wireless...and with yours being wireless I really cant say how/what would be the problem, less you have to install the hardware that came with the all-in-one printer to your PC???
  4. BETH

    BETH Well-Known Member

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    It's an HP replaced old one maybe 5 years old running vista
  5. Zane71464

    Zane71464 Well-Known Member

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    ...you might trying un-installing the printer/scanner and re-installing>?
  6. BETH

    BETH Well-Known Member

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    ok that's one option i can try
  7. woolleyworm

    woolleyworm Active Member

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  8. woolleyworm

    woolleyworm Active Member

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    so, you've very recently upgraded?

    You may need to update your drivers, you need uninstall scanners and then reinstall.

    I posted the HP link in above post, but forgot to add this... :rolleyes:
  9. BETH

    BETH Well-Known Member

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    on my computer u have to have a printer and a scanner icon right? if i uninstall scanner does that uninstall printer also?
  10. woolleyworm

    woolleyworm Active Member

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    It will affect the printer also, I don't have much exp w/ Vista though. You will probably be best served to completely uninstall the device and then re-install with the software provided. What HP model is it?
  11. BETH

    BETH Well-Known Member

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    not sure not at home now think 6480 series. if i hook up usb wire to printer and computer and then try to scan do u think that will work?
  12. woolleyworm

    woolleyworm Active Member

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    Hopefully it will. If it doesn't, then check the HP site and update the drivers, that should do it.
  13. BETH

    BETH Well-Known Member

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    ok thanks
  14. todd51

    todd51 Well-Known Member Supporting Member

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    I don't know the answer to her problem but I don't think you should help her any more till she shows us a picture of the Marlin 60 and scope. :D
  15. BETH

    BETH Well-Known Member

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    hey hey hey i have busy trying to get my camera back, i left it in Jamaica and no one is coughing it up as yet? Are the giving away camera's on the forum yet?
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