Y'all have got to read what Cannon Safes just did for me.

Discussion in 'General Discussion' started by bluesea112, Apr 11, 2012.

  1. BETH

    BETH Well-Known Member

    Jul 10, 2009
    great so happy for you
  2. Lyman

    Lyman New Member

    Apr 11, 2012
    N.E. Ohio
    Wow. A story like this lets me know that there still are some great companies out there that still focus on Customer Service. When I buy a safe it will probably be a Cannon.

  3. TheGunClinger

    TheGunClinger Well-Known Member Supporting Member

    Glad you came out ok! Maybe you could send Cannon a link to this thread. I'm sure that they would muchely appreciate it.
  4. hstout1143

    hstout1143 Well-Known Member

    Jan 3, 2012
    That's why I have three of them, you can't beat their customer service. The first one I ordered would have taken a couple of weeks longer to deliver so they offered to upgrade to a much better model, one with a price almost double of the one I ordered, I accepted the offer and within a week I had my safe. They will get my money for every safe I need.
  5. 76Highboy

    76Highboy Well-Known Member

    Jan 1, 2012
    Wow, very impressive. Two thumbs up from here.
  6. 25yretcoastie

    25yretcoastie Member

    Aug 27, 2011
    Fort Pierce Fl
    We can only wish and hope that other Co's would or will be like Cannon
  7. 76Highboy

    76Highboy Well-Known Member

    Jan 1, 2012
    My safe is a Bighorn. It also has the same warranty. This is a link. My safe is #7144 and it is a great safe. They were great people to deal with.

  8. Millwright

    Millwright Well-Known Member

    Jun 30, 2005

    Your tale reminds me of a axiom of a group I used to work with. "Salesmanship sells the first one, but customer service sells the rest !"

    BTW, I own one of their products myself ! >MW
  9. USNative

    USNative Active Member

    Dec 17, 2011
    Now that is some excellent Customer Service ! I like companies that will stand behind their products. :cool:

    After what you had to go through with your house fire and all it's nice to see you got great treatment from them and now you will have a nice New Safe.

    The added free shipping really amazed me. Now that's a really good company right there and when the time comes I will be looking to purchase mine from them.

    Good for you bluesea112. :thumbsup:
  10. Sorrowful Jones

    Sorrowful Jones New Member

    Nov 15, 2010
    Thank you. As a fire investigator I am interested in this sort of thing. If possible could you get a close up or two of the door seal area and maybe an interior pic? In my career I have come across several safes that have been involved in fire. Some did a pretty good job, some did not. I don't remember having dealt with a Cannon though. Did you have any papers inside the safe? If so, did they char or discolor at all? Were they high or low in the safe. I would also be interested in knowing what the fire rating was on your safe. I know.... too many questions....sorry..

    I am interested for professional reasons as well as personal, but first hand accounts will help us all when it comes to choosing a safe to buy. I sure am impressed with how they handled your situation. Thanks
  11. Dirtypacman

    Dirtypacman New Member

    Mar 3, 2008
    Merrimac Valley, MA
    That puts a smile on my face, thanks for sharing.
    Wish you the best in recovery of the house fire.
  12. bobski

    bobski Former Guest

    Jan 16, 2005
    va., conn., & mo.
    so, did they replace your house as fast?
  13. JLA

    JLA Well-Known Member

    Feb 26, 2007
    Heart Of Texas
    Thats freakin awesome Charles!

    Guys I saw Charles' safe a couple weekends ago when we went fishin. It was a crispy critter for sure, in fact the whole remainder of the house was. I am amazed the weapons inside werent damaged. The safe sat against a wall 15 feet from where the fire originated, and judging by the char marks on the safe itself and the wall around it it spent a good length of time directly in the fire. I am amazed at the safes performance in that regard alone.

    Sounds like Cannon Safes has the Dillon Precision warranty of the safe world! :thumbsup:
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