Freedom Parts USA

Discussion in 'Feedback Forum' started by AZ2VET, Jul 14, 2016.

  1. AZ2VET

    AZ2VET Active Member

    Joined:
    Apr 22, 2015
    Messages:
    100
    Just want to give this company a thumbs up for customer support. I recently ordered a aftermarket cx4 tri rail which included a red laser, 180 lumen light and pressure switch tailcaps were included as well as mounts and a FVG for less than the price of just the Beretta tri rail. I received my order about 4 or 5 days later and installed them on my cx4. There was an issue with the pressure switch cap for the laser but I was able to fix it. The pressure switch tailcap for the light stopped working after a couple of uses but I could not get the tailcap apart to fix it.
    I sent an email explaining it and thinking I would have to send it all back to get a replacement. A reply the next day asked if I would like a replacement switch for the light to which I said would be great. I received the replacement in the mail yesterday and nothing about sending back the bad one.