Great customer support from MAG Instrument Corp (Mag-Lites)

Discussion in 'Feedback Forum' started by Shanghai, Apr 22, 2016.

  1. Shanghai

    Shanghai Well-Known Member

    Joined:
    May 7, 2015
    Messages:
    578
    Location:
    East Texas
    10 or 12 years ago I bought an old pickup to use as a work truck on my farm. In the glove box was a beaten up Mini Maglite. I put fresh batteries in it and used it when needed, not really often. A couple of weeks ago I "found" it after it had been long forgotten. I was going to put fresh batteries in it but a battery had corroded and ruined the end cap to a point where it couldn't ground when switched on. Not wanting to throw it away, I called Mag Instrument Corp and tried to order a new end cap. The agent told me to mail the flashlight and he would send me a new one for $8.00 and shipping would be paid by Mag Instruments Corp. Yesterday I received the new one enclosed in a nice little case with 2 batteries included.
    Great service!!
     
    crystalphoto likes this.