Henry Repeating Arms Company

Discussion in 'Feedback Forum' started by flyingtiger85, Nov 20, 2012.

  1. Nov 20, 2012 #1
    flyingtiger85

    flyingtiger85 Well-Known Member

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    I recently went shooting and I went to open the zipper of my rifle case and my new Henry Lever 22 slipped out the bottom and dented my front site slightly when it hit the ground.I called Henry Arms up to aquire about replaceing it.And without them quoting a price they said they would send me a new one in about 5 days.I thought that was really cool and thought I would pass on my experience of thire good customer service.I also told them how much I enjoyed my new rifle.
     
    flyingtiger85, Nov 20, 2012
    flyingtiger85, Nov 20, 2012
  3. Nov 20, 2012 #2
    BETH

    BETH Well-Known Member

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    that's the way it should be
     
    BETH, Nov 20, 2012
    BETH, Nov 20, 2012

  5. Nov 21, 2012 #3
    bamajoey

    bamajoey Well-Known Member

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    I have had excellent service dealing with Henry.:thumbsup:
     
    bamajoey, Nov 21, 2012
    bamajoey, Nov 21, 2012
  6. Nov 21, 2012 #4
    streetbob

    streetbob Well-Known Member

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    Same here, I have a 22LR Lever from them that I have had for 15 years, 2 years ago I busted the rear sight pulling it out of the gun case. I called Henry and they replaced it free of charge. I love that little gun and it's very accurate.
     
    streetbob, Nov 21, 2012
    streetbob, Nov 21, 2012
  7. Jan 11, 2013 #5
    Bowman36

    Bowman36 New Member

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    Good American company. Guns and parts made in the USA.
     
    Bowman36, Jan 11, 2013
    Bowman36, Jan 11, 2013
  8. Feb 26, 2013 #6
    gundog5

    gundog5 New Member

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    I'm sold, I have been debating on which 22 lever action 22 to get. A quick trip to my money tree out back (or at least that is what my kids think) and i'll be headed to the gun store:)
     
    gundog5, Feb 26, 2013
    gundog5, Feb 26, 2013
  9. Mar 2, 2013 #7
    Conman

    Conman Well-Known Member

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    Same here. A couple of years ago I bought a Henry lever action .22 LR H001 rifle used from a local fellow.

    When I got it home and looked it over I noticed that the front sight was supposed to have a hood.

    I called Henry, Mr. Imperato answered the phone; he listened to my sad tale, when I explained I just bought it used, and took my name and address and a few days later a new hood arrived in the mail...............no charge.

    I know...small item.........but I don't impress easily.
     
    Conman, Mar 2, 2013
    Conman, Mar 2, 2013
  10. Mar 3, 2013 #8
    Hawg

    Hawg Well-Known Member

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    I usually throw the hoods away.:D
     
    Hawg, Mar 3, 2013
    Hawg, Mar 3, 2013
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Feedback Forum Really disappointed with Henry customer service Oct 25, 2010