Had a glitch in my .40 S&W die set. The very last of a batch of 100 put the squash on my de-capping pin and shaft. I dropped a note to Hornady Customer service, got a quick response, sent photos (the one shown here) and the parts are on the way! I have had to call RCBS for a couple of items, Dillon for a few, and now Hornady. All are tops in my book..