You are naieve if you believe they will drop the cancellation fees. There is no clause in any of their contracts allow anyone to penalize them for non-performance. The worst they can do is put a marker against your credit report for seven years, and that's is nothing. Just don't pay their bill. Never sign any contract with these people unless there is a clause allowing cancellation without penalty usually after 30 days notice. They don't like it, but you're the buyer!