A while back I purchased some Starline .44 Special brass from a vendor at a local gun show. When I got home I discovered that instead of the 100 cases I paid for, there were only 95. At the next gun show I told the vendor about being shorted, their response was "well we're sorry, but we don't have any more of this to replace it". For the next two shows following, I got the same excuse. I made a call to Starline, and explained the situation and wanted to purchase 5 additional cases to bring it back to 100. The very polite and helpful woman on the phone wanted to know the vendors name, I told her I was unable to give it to her. She then asked for my name and address, to send me the 5 cases I requested, and refuse to accept any kind of payment for it. I think Starline brass is good enough on it's own merits to have paid for the additional brass, but her willingness to send them to me, free of charge insures that I'll use more of it in the future. This is a first rate company, that makes a first rate product, I'll continue to use and recommend Starline products.